Janet Phillips Training Ltd works with a group of professional associates in order to cover as wide a range of customer needs as possible.
Valerie Brandvik of Brandvik Associates
Valerie has spent many years as a successful training and management consultant, working with a wide range of clients in the UK and internationally in the areas of general management, communication, assertion, staff development and interpersonal skills, interviewing, telephone effectiveness, selling, influencing and negotiating skills, quality and customer care.
Valerie's courses make a difference. They are memorable, highly enjoyable and full of impact. She is able to see and develop the potential in people; her dynamic, intuitive, interactive style builds self-esteem and self-confidence, and delegates find the experience stimulating, empowering and transformational.
John Preece has 35 years' experience in Export Credit Insurance, initially with the Export Credits Guarantee Department. He worked through the privatisation of ECGD in 1991 when it became NCM, then Gerling, NCM and most recently Atradius. His experience covers all aspects of credit insurance, Export Finance, Credit Management, New Business and several of the soft skills necessary to run a portfolio of business with an income in excess of £3million per annum and around 100 accounts.
Dangerous goods training
Nick Mohr of Peter East Associates
Nick Mohr is a Director of Peter East Associates, the leading company providing Dangerous Goods training in the UK. He presents dangerous goods by air courses and also carriage of infectious substances. He is the author of Distribution for the Small Business (Kogan Page) and co-editor of Essential Facts: Export (Gee) as well as a member of the Chartered Institute of Transport and the Chartered Institute of Marketing. Nick is a qualified Dangerous Goods Safety Adviser.
Specialised Customs advice and support
Ian Worth – The Customs Practice Limited
Ian Worth is Managing Director of The Customs Practice, an independent international customs consultancy. With more than thirty years of experience working both in UK Customs and Excise and in the big four accountancy firms, he is an expert in helping companies to comply with customs legislation, manage business change, implement duty reliefs and suspensions and submit duty reclaims.
Tariff classification, customs valuation, duty reliefs (including Processing Under Customs Control) and making successful application for Authorised Economic Operator are among his many strengths.
His objectives are to minimise the amount of Customs duty that you have to pay and to maximise your cash flow, whilst ensuring that you comply with all the regulations.
Michael Clough of Michael Clough & Associates Ltd
Michael has over twenty years' credit management experience, working as Credit Manager and Credit Controller with SMEs as well as blue-chip, global organizations. Michael has run his own business for the last eight years, providing interim credit management services in the private, public and Non-for-profit sectors. He is passionately committed to improving the efficiency of your credit control function. He puts debt recovery, account receivables and cash collection at the heart of his energy and enthusiasm. He can really make a difference.
In these turbulent, post-recession times Michael can work with your own team to steer you through to a much improved cash flow position by resolving difficult accounts and disputed invoices, ensuring that through best practice and robust credit control activities, current debts are paid on time.
Spanish language classes
Florencia Schoo – Founding Partner of In Spanish
Florencia Schoo has more than 25 years’ experience working in the language service industry. During her career Florencia has served individuals, governments and businesses in all aspects of bilingual communication from translations and interpreting to language training. Trained as an English teacher and translator Florencia has actively taught business English for local and international companies in her native Argentina.
One of her major assets is her experience working in multicultural environments as a translator and interpreter for South African, Asian and European business and journalistic missions visiting Argentina through government or foreign diplomatic programmes.
In 2003 Florencia founded In Spanish, a specialist Spanish language service business offering tuition and translation for individuals and businesses. Florencia is enthusiastic about bilingual communication and that translates into effective language training strategies and accurate translations.